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We
offer an excellent benefits package including:
- 401K
- 2 weeks
vacation
-
10
paid sick days -
9 paid holidays
- Medical &
Dental insurance
- Flexible
Spending Account
-
Travel Accident Insurance
-
Baggage Insurance
- Life
insurance
- Casual work
environment
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Registration Problem Resolution Assistant
Job Description
-
We are looking for an Assistant to ensure timely and effective resolution of registration service issues. Registration issues include, but are not limited to: credit card declines, membership discrepancies, lack of payment or incomplete payment, and illegible registration forms.
Responsibilities Include:
- Provide customer support by researching and resolving problems.
- Maintain contact with registrants until their issues are resolved.
- Prepare financial batches.
- Assist Registration Managers and Directors with financial assignments.
- Prepare correspondence for the return of checks, purchase order preparation, etc.
- Assist with training data entry operators.
Qualifications
- HS diploma or equivalent
- 1+ years financial experience with knowledge of credit card procedures/processes
- Working knowledge of Word, Excel, and Access
- Excellent customer service skills
- Excellent written/verbal communication skills
- Able to multi-task
We offer excellent benefits and a casual work environment. Send cover letter and resume including
salary requirement to HR -- Fax: 703-818-9177 or email:
jsajobs@jspargo.com
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